Success Stories
US-based Consumer Packaged Goods Organization
A US-based consumer packaged goods organization was struggling to onboard key SOX business applications onto a newly purchased identity security platform. The challenge was both technical and process-focused, requiring significant time coordinating with audit, business process owners, identity security vendor and the client's technology team. Communication was critical to earning the trust and buy-in of all stakeholders. Showing the ability to effectively manage all requirements and cross-functional coordination enabled the development of a multi-phased maturity roadmap aligned to future vendor releases, with a focus on addressing the most pressing risks and control deficiencies as a part of the first milestone. This key win built a level of trust amongst the broader team and leadership, enabling investment and resource allocation to continue progressing towards the completion of the full project scope.
US-based IT Services Provider
A US-based managed services provider was rapidly expanding and needed guidance on scaling their customer onboarding and deployment methodology. The solution to solve the challenge began with identifying the 3 key points in the existing process where failures were regularly occurring. The findings led to simplifying a business role design to fit customers, a staged onboarding process for identities to eliminate data bottlenecks and implementing an on-site presence during cutover to address questions and challenges faced by the new clients. The high-touch cutover and strategies implemented reduced cutover timelines by 60% and improved the overall working relationships between the IT service provider and their clients.
US-based Software Company
A US-based software company needed M&A expertise to support conversations with prospective buyer to help align the business and technical value proposition. During technical evaluations, the role was to help technical evaluators understand the simplicity of integration and scalability to reduce he opportunity for technical objections to any potential acquisition.